From Chaos to Clarity: A Hair & Skin Clinic Success Story
10+ branches, 70+ staff, and seamless patient journeys — powered by Clarin
About the Client
A leading hair transplant and skin aesthetics group headquartered in Surat, operating 10+ branches, 12+ doctors, and serving patients across two countries with a staff of 70+.
The Challenge
Their custom ERP plus scattered spreadsheets could not keep pace with growth.
Unreliable Reporting
Custom ERP plus scattered spreadsheets made data insights impossible
Disjointed Patient Journeys
No seamless flow between consultation, treatment, and follow-up stages
Branch Coordination Issues
Coordinating follow-ups and operations across 10+ branches was chaotic
Our Solution
Clarin CRM provided a comprehensive solution tailored for multi-branch clinic operations.
Centralized Lead Capture
Unified system for website and Meta ads lead management
Multi-Branch Workflows
Streamlined operations across all clinic locations
Role-Based Access
Proper data access controls for different team roles
Smart Reminders
Automated post-treatment follow-up notifications
Real-Time Dashboards
Live marketing ROI and operational insights
The Results
Remarkable improvements across all key metrics within just 3-4 months.
Staff efficiency increased across all branches
Higher patient conversion rates in 3-4 months
Managers track sales and operations in one place
Smooth patient care across all branches
"If you want your clinic to scale without chaos, Clarin can make it happen."
Curious if Clarin can do the same for you?
Let's discuss how Clarin CRM can transform your clinic operations.